As a valued TealBook customer, we’d like to alert you to a change within our app. This change was caused by new requirements issued by SAM.gov regarding how information is organized and viewed on their website.
Previously in the TealBook app, supplier certificates ingested from SAM.gov had an accompanying link to the SAM.gov site to view more certificate information. These links are now broken due to significant changes from SAM.gov, including the change from using the unique identifier from the widely-used DUNS number to the SAM.gov-generated Unique Entity ID. Learn more here.
In order to access expanded certificate information, you must now create and log in to the SAM.gov website with a SAM.gov User ID.
To create a SAM.gov User ID, view instructions here. The TealBook team continues to focus on driving better usability and customer experience. We will continue to monitor the situation with SAM.gov and provide updates as soon as they are available.
If you have any questions, please reach out to support@tealbook.com.
Effective January 2nd 2025, our Support Team will be available to assist you during the following hours:
9:00 AM to 9:00 PM, Monday to Friday
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