Diversity and sustainability certificates on TealBook are acquired from third-party agencies that provide certifications to eligible organizations. These agencies issue certifications such as small business enterprise (SBE), women-owned business enterprise (WBE), veteran-owned business enterprise (VBE), and diversity equity and inclusion (DE&I), among many others.
When a certification agency is identified, either from internal research or from customer recommendation, the agency is first assessed for data quality and ingestion feasibility. This initial examination determines whether the certification agency passes the Data Quality and Engineering team’s requirements as well as the Product Governance Committee’s standards. Once an agency passes the initial assessment, it is then sent to the Product Governance Committee for further evaluation and approval.
Every step of the qualification process helps us ensure that the certification agency provides value to our customers and fits within TealBook's current architecture. Only certification agencies that pass the initial examination and are approved by the Product Governance Committee are added as certification sources on the TealBook supplier intelligence platform.
During the initial examination, the Data Quality and Engineering team takes a sample set of records from the potential certification source and runs them through a screening process. The process assesses the sample records based on the following criteria:
Does the source fit within TealBook’s current infrastructure?
What is the agency’s certification qualification process?
This information must be available and accessible to help us ensure that the source is reputable.
Does data quality pass the team’s requirements for supplier matching?
Are data in the minimum required fields complete and valid?
The minimum required fields include basic information such as company name, complete address, certification agency information, and known certificate categories and sub-categories.
Are the certificates in English or in Latin characters?
Are the sample certificates valid?
Certificates are considered valid when their expiry date is in a future date.
Do the sample records include any downloadable files?
How efficiently can the certification records be extracted? Will there be additional filtering required to acquire the correct records?
What level of complexity is required to map or identify certification types?
Is the certification source valuable to TealBook customers?
Agencies must meet the requirements for each of the above criteria to be considered for further evaluation. If an agency passes the initial assessment, the Data Quality and Engineering team presents their findings to the Product Governance Committee.
Product Governance Committee review and approval
When an agency passes the initial assessment, the Product Governance Committee reviews the Data Quality and Engineering team’s findings, evaluates the certification agency from a commercial and technical standpoint, and makes the final decision whether or not to approve the certification agency for TealBook’s supplier intelligence platform.
Once a certification agency is approved by the Product Governance Committee, it is sent to the Product team as a certification source. The Product team can then begin data ingestion from the newly qualified source. Once data ingestion is complete, certificates from the newly qualified source will become available on TealBook.